FAQ

Ordering, Information and Delivery

FAQ

Q. How do I set up my wood swing?

Use the video guide below to set up wood swing. if you have any further questions, give Martin a call on 01297 443084


Q. How long will it take to make my wood swing?

A. Wood swings are normally delivered within 2 weeks. For uncarved please allow up to 7 days, and for carved please allow up to 14 days. We do always hold a small stock for those last minute surprise gifts. Ring Martin on 01297 443084.


Q. Can you give me an idea of price?

A. All prices are listed in the online shop.


Q. What about delivery?

A. Delivery is included in the price of all of our tree swings.


Q. How about guarantees and warranties?

A. Guarantee:

We believe in the quality and craftsmanship of our work and in the materials that we use. We offer a full money back satisfaction guarantee if you are not entirely happy with any rope swing you purchase from us. Return any product within 14 days of delivery for a full refund of the purchase price including the return delivery cost.

A. Warranty:

All our products come with a full 12-month warranty against defects in materials or workmanship. Neither the guarantee nor the warranty affect your statutory rights.

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